pcmag/Samsung Galaxy Note 7 Fiasco: Explained/2016-09-21





Samsung Galaxy Note 7 Fiasco: Explained


Samsung Galaxy Note 7 Fiasco: Explained
Samsung's Note 7s so called 'Battery Gate' is one of the biggest in the South Korean brand's history.The flagship smartphone is exploding and causing damage to life and property.A report by Bloomberg has found the cause to a faulty battery setup by one of Samsung's OEM-Samsung SDI.


Only 25% of Samsung Galaxy Note 7s have been returned in the U.S.


Only 25% of Samsung Galaxy Note 7s have been returned in the U.S.
Despite a well publicized recall and dramatic tales of fire, only 25% of Samsung Galaxy Note 7s have been returned so far in the U.S.That number could jump starting Wednesday, when 500,000 new, non-exploding Note 7 devices will be available in the U.S.They will be in stock at the same retail locations and carriers where the original phones were sold.The replacement devices are the first to become available to U.S. customers.


Samsung ships 500,000 Galaxy Note 7 replacement devices to US


Samsung ships 500,000 Galaxy Note 7 replacement devices to US
Samsung said it has shipped 500,000 new Galaxy Note 7 replacement devices to the US, and they will be available at carrier retail stores on Wednesday.The recall has been helter-skelter as Samsung announced the recall ahead of coordination with US regulators.The Consumer Product Safety Commission in the US has urged all consumers who bought a Note 7 to replace them.


What the Tech: Problems Returning Samsung Galaxy Note 7


What the Tech: Problems Returning Samsung Galaxy Note 7
If you purchased one of the recalled Samsung Galaxy Note 7 devices you can exchange it for a new phone beginning Wednesday.Customers are encouraged to return to the store where it was purchased to exchange the phone and receive a $25 store credit.People who purchased the phone from somewhere other than a wireless carrier or Best Buy are running into problems getting an exchange.


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