abc :Samsung recalls Galaxy Note7 smartphones after exploding battery reports :2016-09-18





Samsung recalls Galaxy Note7 smartphones after exploding battery reports


Samsung recalls Galaxy Note7 smartphones after exploding battery reports
Samsung recalls Galaxy Note7 smartphones after exploding battery reportsPostedSamsung Australia is voluntarily recalling over 50,000 of its Galaxy Note7 smartphones after discovering the batteries of some phones exploded while they were charging.The high-end gadget was launched just weeks ago, but users have complained that a battery fault has caused some phones to explode or catch fire while plugged in.Last week, Samsung halted all sales of the phone and it was removed from the shelves of some of Australia's biggest phone retailers, including JB Hi-Fi, Optus and Telstra.Samsung's vice president of IT and mobile Richard Fink, said replacement courtesy devices would be available from Samsung tomorrow morning.


Samsung tells Australians to turn off Galaxy Note7 smartphones, investigates fire reports


Samsung tells Australians to turn off Galaxy Note7 smartphones, investigates fire reports
Jennifer Dudley-Nicholson News Corp Australia NetworkSAMSUNG Australia is investigating reports some of its flagship smartphones have burst into flames in Australia, including one that reportedly erupted in a Perth hotel beside a sleeping user, causing hundreds of dollars in damage.The company confirmed the investigation as it advised its 51,060 Australian Galaxy Note7 buyers to turn off the handsets immediately and return them to stores as a precaution in part of an unprecedented, potential billion-dollar worldwide recall.The tech giant also revealed it would provide free "courtesy" smartphones to Australian Galaxy Note7 buyers from Wednesday, and would offer refunds to those unwilling to wait up to a month for a repair or replacement.Samsung Australia issued the advice late on Monday night, recommending users backup their data and turn the potentially dangerous phones off, return them to the company, and "use an alternative device until a remedy can be provided".


Samsung Australia formally recalls 50,000 Galaxy Note7 smartphones


Samsung Australia formally recalls 50,000 Galaxy Note7 smartphones
Samsung Australia formally recalls 50,000 Galaxy Note7 smartphonesSamsung recalls Galaxy Note 7 worldwide 2:04 Samsung will recall the Galaxy Note 7 smartphone globally over battery issues.Samsung Australia has formally recalled the 51,060 Galaxy Note7 smartphones it sold locally before withdrawing it from sale after handsets exploded overseas.Incidents involving 35 phones worldwide, including batteries exploding while charging in Samsung's home country of South Korea prompted alarm about the safety of the handset, which went on sale in 10 countries.While none of last week's reported incidents were in Australia, Samsung Electronics Australia said it was taking "the proactive and voluntary step" of recalling the 51,060 Galaxy Note7 smartphones in response to global concerns.


Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards


Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards
Contact your wireless carrier or place of purchase, call Samsung toll-free at 844-365-6197 anytime, or go online at www.samsung.com .The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers.Recall DetailsIn conjunction withUnitsAbout 1 millionDescriptionThis recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016.The recalled devices have a 5.7 inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus.


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