Samsung Recalls The Galaxy Note7 In Australia: Turn It Off, Take It Back
Image: GizmodoAfter just a few days of deliberating and organising, Samsung has issued an official local recall for the Galaxy Note7 in Australia, following the announcement of a worldwide halt on sales and a worldwide recall.Owners are being advised to switch off their phones and return them to where they were purchased — and to use a courtesy temporary replacement provided by Samsung.Samsung has set up a website devoted to the recall of the 50,000-plus devices sold to Australian customers.Device owners can complete a form to be contacted by Samsung, or can call the company's customer service phone line on 1300 362 603.
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Samsung recalls Galaxy Note7 smartphones after exploding battery reports
Samsung recalls Galaxy Note7 smartphones after exploding battery reportsPostedSamsung Australia is voluntarily recalling over 50,000 of its Galaxy Note7 smartphones after discovering the batteries of some phones exploded while they were charging.The high-end gadget was launched just weeks ago, but users have complained that a battery fault has caused some phones to explode or catch fire while plugged in.Last week, Samsung halted all sales of the phone and it was removed from the shelves of some of Australia's biggest phone retailers, including JB Hi-Fi, Optus and Telstra.Samsung's vice president of IT and mobile Richard Fink, said replacement courtesy devices would be available from Samsung tomorrow morning.
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