Samsung To Refund, Replace Every Galaxy Note 7 In Australia
Samsung Australia will refund or replace the 51,060 Galaxy Note 7 phones in Australia, as part of a worldwide recall of the new devices after isolated reports of exploding batteries.The global recall was announced last week, and on Monday night the company's Australian arm advised customers of their options.Retailers pulled the brand new phones, only released in August, off shelves after overseas reports that some phones were catching fire when plugged in to charge.After a few days of waiting, owners of the new phones found out what their options were.
Samsung Note 7 exposure hands advantage to Apple iPhone 7, but shows how high stakes really are
Though only 35 of the 2.5 million phones have caught fire so far, each incident, in the days of viral social media content, has created a PR nightmare for the company that is yet to launch the phone in most markets.One of the big problems with tech biz is that sometimes companies tend to oversell their latest.While Samsung was no different, much flak has come the Korean giant's way after buyers complained of issue with the battery of its latest top-end smartphone, the Galaxy Note 7.The Note 7, with iris scanner technology and touted to be completely waterproof had been launched amidst great fanfare and was promoted by the company as everything a phone could be and more.
Samsung Galaxy Note 7 Fans Remain Defiant Despite Recall
The Samsung Galaxy Note 7 recall has rattled Samsung.The recall of the device has not only hurt Samsung's bottom line, but it has given people a reason to buy the iPhone 7 instead.Ewan Spence of Forbes explains why Samsung's problems have become a victory for the iPhone 7."One week later Apple's teflon-coated reputation remains intact as it marches towards the triumphant launch of the 'just like last year's phone with a bigger number' iPhone 7 as Samsung faces an embarrassing recall of potentially explosive Galaxy Note 7 phablets and the resulting damage to its reputation and finances."However, not everybody is down on Samsung.
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